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Social Media Marketing & E-Commerce
for The Bake House Kandy

Complete social media management and e-commerce development for The Bake House Kandy
growing their Instagram and Facebook following while bringing their full menu online with a seamless ordering and delivery system.

Project Details

The Bake House Kandy is one of Sri Lanka's most beloved local bakeries — serving fresh cakes, kottu, fried rice, and homemade savouries to the heart of Kandy for years. Tenac was brought in to take their brand online and grow their customer base through a complete digital presence — from a fully functional e-commerce website to an active, engaging social media strategy.

Our team built a WooCommerce e-commerce website that lets customers browse the full menu, place orders, and pay online with delivery across Kandy city. Alongside the website, we took over their complete social media management — creating content, running campaigns, and building a loyal community on Facebook and Instagram that keeps customers coming back.

DELIVERABLES
E-Commerce Website Social Media Marketing Content Creation Online Ordering System
INDUSTRY
Food & Beverage

Project Research

Before starting, our team studied The Bake House Kandy's existing customer base, local competitors, and the food and beverage market in Kandy. We identified that their loyal customers were already active on Facebook and Instagram — but the brand had no consistent content strategy or online ordering system to convert that interest into sales.

We mapped out a content plan built around their menu highlights, seasonal promotions, and customer reviews — combined with a website structure designed to make online ordering as simple and fast as walking in to the shop.

Project Results

Since launching the e-commerce website and social media strategy, The Bake House Kandy has seen a significant increase in online orders and customer engagement. Their Facebook and Instagram presence grew consistently, with content that regularly reaches new audiences across Kandy and beyond. The online ordering system simplified the buying process for customers — reducing phone calls and manual orders while increasing overall sales volume. The Bake House Kandy now operates seamlessly both on the street and online, with a digital presence that matches the quality of what they bake every day.

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